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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deb Szabo

May 29, 2025

5  out of  5
rating by Deb Szabo
"Bianca was knowledgeable and found my issue right away! Friendly & very precise. Love State Farm for all my insurance needs!"
We responded:
"Thank you for your review, Deb! I'm happy to hear that Bianca was able to assist you effectively and that you're satisfied with our service. We appreciate your faith in us for your insurance needs. Let us know if there's anything else we can do for you!"
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Kayla Peabody

May 21, 2025

5  out of  5
rating by Kayla Peabody
"I just moved to PA from FL, I was already a State Farm customer, my past agent referred me to Jim Gardner office in Hellertown and this was a g.o.d moment for me. Bianca was extremely informative, the transition couldn’t have gone any smoother. I will say typically I dread phone calls like this, but Bianca was so personable and made the transition enjoyable somehow. Thank you so so much Bianca! I am so happy with everything :)"
We responded:
"Thank you, Kayla, for sharing your experience! I'm glad to hear that Bianca made your transition to our Hellertown office smooth and enjoyable. It's wonderful that she was able to make the process pleasant for you. If you have questions, feel free to reach out. We're here to help!"
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Truman Fritchman

May 17, 2025

5  out of  5
rating by Truman Fritchman
"Very professional and knowledgeable"
We responded:
"Thank you, Truman, for your kind words! I'm glad to know you found our service professional and knowledgeable. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Nicole Morgan

May 16, 2025

5  out of  5
rating by Nicole Morgan
"I’ve only been with Jim Gardner’s agency for a short time as my previous agent retired. I must say that the transition has been very smooth. I’ve spoken with several team members for various reasons over the last few months and they all have been extremely helpful! Today I had the pleasure of working with both Kristy and Bianca - not only did I get everything accomplished today but they both made the experience feel personal and like a friend was helping me. This is what first class customer service looks like!"
We responded:
"Thank you, Nicole, for sharing your experience with us! I'm glad to hear that the transition has been smooth for you. It's wonderful to know that Kristy and Bianca made your experience personal and friendly. Our team is dedicated to providing first-class service, and your feedback is truly appreciated. If you have any questions or need further assistance, please feel free to reach out anytime!"
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Michael Brown

May 14, 2025

5  out of  5
rating by Michael Brown
"I can’t thank Steff enough from the State Farm insurance. She was incredibly patient, kind, and most efficient in the handling of my recent new car policy change request. Exceptional service and I would highly recommend it. Thank you again Steff, and the price ,too, was more than reasonable!!"
We responded:
"Thank you, Michael, for sharing your experience! I'm glad to hear that Steff provided such patient and efficient service with your new car policy change. It's wonderful to know that you found the pricing reasonable as well. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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BP

May 12, 2025

5  out of  5
rating by BP
"Hunter Beck is a consummate, detail-oriented professional that anyone would be lucky to speak with for their insurance needs. I’ve spoken to many in the insurance field, but Hunter diligently helped me acquire new home insurance for our new property and bundled it with our Auto Insurance. Don’t miss out on this Team, give them a call today."
We responded:
"Thank you, Brandon, for sharing your experience! I'm glad to hear that Hunter was able to assist you with your insurance needs. His dedication and attention to detail truly make a difference. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Barb Jacoby

April 21, 2025

5  out of  5
rating by Barb Jacoby
"The lady that called and talked to me was Bianca . She was very nice and expland everything well."
We responded:
"Thank you, Barb! I'm happy to hear that Bianca was able to assist you effectively and provide clear explanations. We appreciate your feedback and are here for any further questions or needs you may have."
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Maria Jose Maturana

April 17, 2025

5  out of  5
rating by Maria Jose Maturana
"Thank you so much, Estefani, for your attention and for the call. You've been very helpful. When I have questions, you're very friendly and answer my questions. Thank you for your time"
We responded:
"I'm happy to hear that Estefani was able to assist you so effectively, Maria! Her friendly and helpful nature is truly valued in our office. We're grateful for your kind words and look forward to being here for any questions you may have in the future. Thank you for your feedback!"
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Adeem Akbar

April 16, 2025

5  out of  5
rating by Adeem Akbar
"Steff at Jim Gardener State Farm insurance was able to get me a very good quote on my new car insurance. Very reasonable to talk to and has always been nice to talk to when dealt with in the past."
We responded:
"Thank you, Adeem, for sharing your experience! I'm glad to hear that Steff was able to assist you with a great quote for your insurance. It's wonderful to know that you find her approachable and pleasant to work with. If you have any further questions or need assistance, feel free to reach out to our office anytime."
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Dale Kitzhoffer

April 2, 2025

5  out of  5
rating by Dale Kitzhoffer
"I would like to thank Hunter for helping me transfer my home and auto to State Farm. He was very patient And was very easy to talk to I would also like to thank Bianca for for talking and reviewing my coverages she was very helpful. It’s been a delight working with both of them."
We responded:
"Thank you, Dale, for sharing your experience! I'm glad to hear that Hunter and Bianca made the process of transferring your insurance smooth and enjoyable. Their patience and helpfulness are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Daniel Richmond

April 1, 2025

4  out of  5
rating by Daniel Richmond
"Excellent sevice from Hunter Beck our agent"
We responded:
"Daniel, thanks for sharing your positive experience with Hunter! We're glad to know that you received excellent service. If there's anything more we can do to assist you, please don't hesitate to reach out."
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David Tworkowsky

March 25, 2025

5  out of  5
rating by David Tworkowsky
"Kate did a great job explaining and helping me through everything. also followed up with me which i appreciate."
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear that Kate was able to assist you effectively and provide the follow-up you appreciated. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Kathy Robinson

March 20, 2025

5  out of  5
rating by Kathy Robinson
"They always take good care of their customers. Thank you, Mimi Moonsamy"
We responded:
"Thank you, Kathy, for your wonderful feedback! I'm delighted to know that Mimi and our team have been able to take good care of you. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!"
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Gregg Danyi

March 18, 2025

5  out of  5
rating by Gregg Danyi
"Hunter Beck really helped to make switching my Auto and Homeowners insurance to State Farm easy. Thoroughly went through all my coverage options and ended up offering me a great rate for both insurances. Highly recommend comparing rates if you do not already have State Farm as your insurance provider, Thanks again! Gregg"
We responded:
"Thank you, Gregg! I'm happy to hear that Hunter made your transition to State Farm smooth and provided you with excellent coverage options. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Paula Rodriguez

March 13, 2025

5  out of  5
rating by Paula Rodriguez
"Súper buena la atención, amabilidad y la rapidez con la que fui atendida, gracias Stefanny por tu ayuda. 👏"
We responded:
"¡Muchas gracias, Paula! Estamos muy contentos de saber que recibiste una atención excelente y rápida. Stefanny es una parte valiosa de nuestro equipo, y nos alegra que haya podido ayudarte. Si necesitas más asistencia en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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YaFeya13

March 12, 2025

5  out of  5
rating by YaFeya13
"Easy access to an agent who turned out extremely helpful and courteous. Hopefully I don’t need any help but if I do, I hope it’s Bianca again.👍🏻"
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that you found our service helpful and courteous. Bianca will be thrilled to know she made such a positive impact. If you ever need assistance, don't hesitate to reach out. We're here to help!"
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laura mendez

February 21, 2025

5  out of  5
rating by laura mendez
"The staff are always so nice and helpful! I had a great experience with Bianca she got me a great deal. 100% recommend"
We responded:
"Thank you, Laura, for your wonderful feedback! I'm happy to know that our team, especially Bianca, provided you with such a positive experience and a great deal. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Ashley Campbell

February 21, 2025

5  out of  5
rating by Ashley Campbell
"I spoke with Bianca on 2-20-25 about my policies. Bianca was very knowledgeable, explained everything in detail, and helped with my insurance needs. She also helped me get the most discounts and savings. She was an absolute delight and I cannot thank her enough for her time, patience, and working with me to ensure I understood everything. What a great asset she is. Thank you so much!!!"
We responded:
"Thank you, Ashley, for sharing your experience! I'm so happy to hear that Bianca was able to assist you with your insurance needs and provide detailed explanations. It's wonderful to know she helped you find the best discounts and savings. Bianca truly is a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Dick L

February 21, 2025

5  out of  5
rating by Dick L
"Already typed in a new review but this is a new phone and I'm not sure if it went anywhere. So I'm just talking this one in and hope it's understandable. I called Jim Gardner local hellertown office to add add a new car to an insurance policy. Kate helped me. She was very professional. Nicely done. I was totally happy with assistants and overall experience. Good job! Thank you"
We responded:
"Thank you, Dick, for sharing your experience! I'm glad to hear that Kate was able to assist you professionally. Your satisfaction with our service means a lot to us. If you have any more questions or need further assistance, feel free to reach out to our Hellertown office anytime. We're here to help!"
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Pete Roc

February 13, 2025

5  out of  5
rating by Pete Roc
"I definitely recommend this place. I saved a lot of money switching to State Farm with a multiple car discount. Thank you barbie!"
We responded:
"Thank you, Pete! I'm glad you found a good discount with us. Barbie and the team are grateful for your recommendation. If you have any questions or need further assistance, feel free to reach out!"
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Dan Corradini

February 11, 2025

5  out of  5
rating by Dan Corradini
"Jim and his staff are always incredibly helpful! In particular, Steff went above and beyond to help me with an issue I was having with my auto policy. When she realized she couldn’t help me in the office, she escalated the matter directly to State Farm. She stayed in constant contact until the matter was resolved, and she and State Farm did what had to be done to help a long time customer. Thank you so much!"
We responded:
"Thank you, Dan, for sharing your experience! I'm glad to know that Steff was able to assist you with your policy issue. Her dedication to escalating the matter and maintaining communication truly reflects our commitment to helping our customers. If you have any more questions or need further assistance, feel free to reach out anytime."
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Asaad McCoy

February 6, 2025

5  out of  5
rating by Asaad McCoy
"Hi! Bianca is always amazing at helping with my concerns and family needs."
We responded:
"Asaad, thank you for your wonderful review! I'm happy to hear that Bianca has been consistently helpful with your concerns and family needs. We appreciate your trust in our office and look forward to continuing to assist you. - Jim Gardner - State Farm Insurance Agent, Hellertown, PA"
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timothy spielman

February 6, 2025

5  out of  5
rating by timothy spielman
"I have been with the Gardner agency for almost 3 years now. It has been a wonderful experience. All my needs have been taken care of and I have no need to shop around. Bianca has just did a review of my insurance needs and made sure I had the right life insurance policies. It's good to know that I am protected!"
We responded:
"Thank you, Timothy, for your kind words and for being with us for nearly three years! I'm glad to hear that Bianca was able to review your insurance needs and ensure you have the right policies. It's great to know you feel protected. If you ever have any questions or need further assistance, please don't hesitate to reach out."
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iInLuis

January 24, 2025

5  out of  5
rating by iInLuis
"She was amazing , helped me out very quick and easy , didn’t mind me asking any questions at all , she did great"
We responded:
"I'm happy to hear about your positive experience with our office! It's wonderful to know that she was able to assist you quickly and answer all your questions with ease. We're here to help, so feel free to reach out for any future needs or inquiries. Thank you for your feedback!"
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Jessica Pretopapa

January 12, 2025

5  out of  5
rating by Jessica Pretopapa
"Both Bianca and Hunter were super thorough and helpful!"
We responded:
"Thank you, Jessica, for your wonderful review! I'm glad to know that Bianca and Hunter were thorough and helpful during your experience. Our team is dedicated to providing excellent service, and it's great to see their efforts recognized. If you have any more questions or need assistance in the future, feel free to reach out to our office."