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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Anthony Napolitano

May 25, 2023

5  out of  5 rating by Anthony Napolitano
"Hunter Beck was the representative that had me and he did such a great job explaining everything and helping me out with a better rate than the one I currently have with GEICO. Thanks again Hunter if you see this! You did an awesome job and it was really nice speaking to you the other day!"

Tracey Debus

May 11, 2023

5  out of  5 rating by Tracey Debus
"Courtney was very helpful and extremely thorough explaining all of my options. Getting better coverage,and lower deductible for my car and also adding life insurance & disability insurance I am now paying about half of what I was paying through my previous insurance company. Would absolutely recommend calling Courtney if you're looking to change insurance."

Shannon Melendez

May 11, 2023

5  out of  5 rating by Shannon Melendez
"Everytime I have any questions or changes with my insurance policy all I have to do is email Courtney Codd. She always gets back to me right away. When I got a new car about 2 months ago, I called her on the way to the notary and I was good to go in less then 10 minutes. She is very friendly, outgoing,and sweet.I am always comfortable when speaking to her. I am so glad I switched to State Farm/Jim Gardner's office in Hellertown, PA several years ago, they care."

Wyatt Benscoter

May 11, 2023

5  out of  5 rating by Wyatt Benscoter
"Brielle was awesome throughout the whole process, super nice, and efficient!!"

Elias Cruz

May 9, 2023

1  out of  5 rating by Elias Cruz
"I'm so extremely disappointed with this State Farm office. To start off, my agent was Robert, who in the beginning was very helpful but it only took 1 month before he was hard to get a hold of for just simple questions. If you want an agency that calls back and returns emails. This is not the agency for you. I called the office a few times when I had an accident, and I was told to call the 1800 number because they would help me start the claim. What is the point of having a local office, if I have to call the 1800 number when I need an agent? Whatever happened to personal service? If you are looking for good customer service, don't look here. I don't normally write reviews, but to be treated the way I am being treated, I thought others should know. We have a choice in the US, and we should demand Great Customer Service. We have options and that is what my family and I are going to do. I hope I can save someone from the headache I am going through."

James 610

May 4, 2023

5  out of  5 rating by James 610
"Robert was a huge help and was very respectful and knowledgeable."

Erika Dahl

May 1, 2023

5  out of  5 rating by Erika Dahl
"I recently worked with Bianca on multiple policies through State Farm. She was tremendously helpful, describing policies and terms in lay format for me to best understand, and overly communicated to make sure all of my questions were answered! Definitely recommend working with Bianca!"

william hashagen

May 1, 2023

5  out of  5 rating by william hashagen
"Kristy was very helpful when discussing insurance policies and lead me in the right direction. Definitely looking forward to working with her in the future. Thank you."

Ty Crower

April 28, 2023

5  out of  5 rating by Ty Crower
"Courtney has been an amazing asset for me and my family when it comes to getting us set up. Car, home, and soon life insurance. All set up with her as she has shown that we can trust her and her company with any of our insurance inquiries. Thank you court!"

Leigh Rogers

April 28, 2023

5  out of  5 rating by Leigh Rogers
"I just switched my insurance to State Farm. My sales person was Hunter, he was fantastic. He knew just what he was talking about. Saved me money and got me a better policy. Wonderful customer service."

Ari Kantrow

April 24, 2023

5  out of  5 rating by Ari Kantrow
"I can't leave the review I wanted (100 stars!) So I will have to settle for just 5. But Bianca from State Farm was AMAZING!! Really sweet, an absolute pleasure to speak to, got a new car added to my plan with 0 hassle and even signed up for life insurance! I really appreciated her time, thoroughness with explaining everything to this newbie, and her patience with me! Thank you, Bianca! FABULOUS job!! 🥰🙏😊"

JoAnn Gibbs

April 24, 2023

5  out of  5 rating by JoAnn Gibbs
"I had a really pleasant experience with Bianca she was very attentive to my needs and concerns she was so helpful I wish all the calls I make to businesses these days were this pleasant Thank you Bianca"

Heidi Richard

April 12, 2023

5  out of  5 rating by Heidi Richard
"Fantastic agents! Friendly and helpful! Kristy was quick is respond to my questions and gave me plenty of options!!!"

Elizabeth Shimer Bowers

April 11, 2023

5  out of  5 rating by Elizabeth Shimer Bowers
"I recently switched our home and auto to Jim Gardner State Farm. Hunter was patient and thorough and made the process seamless and easy. Thank you!"

Cori Klein

April 11, 2023

5  out of  5 rating by Cori Klein
"Our agent Kristy was SUPER helpful as my husband and I switched insurance to State Farm. She provided us with a full breakdown of costs and was able to cut our combined auto bill in half! She has been very easy to get in contact and has been very responsive with any questions we’ve had. I am very happy with our decision to choose State Farm & that our agent is Kristy!"


April 10, 2023

5  out of  5 rating by Junie
"My state farm life insurance agent, Bianca was EXCELLENT!!!! Bianca went above and beyond any possible expectations I could have ever had - she was patient, worked with me - catered to my crazy schedule (and 5 crazy kiddos) making accommodations and going out of her way to find/make times that we could get everything done around my unpredictable and forever changing schedule!! I felt comfortable and taken care of the entire experience!! On a scale of 1 to 5 - Bianca would get a 10 out of 5 any day !!! Forever grateful for her help."

Rachel Porter

April 7, 2023

5  out of  5 rating by Rachel Porter
"I've been working With Hunter for years. Hes incredibly knowledgeable, and super helpful!!!"

michelle johnson

April 6, 2023

5  out of  5 rating by michelle johnson
"Bianca was informational and helpful !!"

Christopher Willever

March 29, 2023

3  out of  5 rating by Christopher Willever
"UPDATE: Although they have been helpful in the past, I am never able to reach anyone at the office and the general State Farm reception group is never helpful. Disappointed in what State Farm is becoming.... I've been with State Farm for sometime, in general I like the company but recently switched to this specific office and love it. I've worked with Christy who is very professional and calm, right off the bat they reached out and we're able to save me more money as well as check for other discounts and services I could take advantage of."

Dina Cauley

March 29, 2023

5  out of  5 rating by Dina Cauley
"It was a pleasure working with Hunter, who reviewed my current coverage and provided an extremely well thought out plan for my insurance needs. I’ve never experienced that level of detail in any conversations I’ve had with other agencies. Friendly, courteous and professional."

Kevin Kolodgie

March 11, 2023

5  out of  5 rating by Kevin Kolodgie
"I have my entire portfolio of rental and personal properties insured with the Jim Gardner agency. Jim, Kristy, Mimi and the entire team are very efficient and have always handled my needs in a positive and quick manner. If you are looking for superior customer service with great pricing this is who you want to insure with!"

William Saylor

February 24, 2023

5  out of  5 rating by William Saylor
"I very much enjoy having State Farm Ins co. They mail me cards on the holidays and my birthday. And the take care of all my car needs. They are right on top of claims and no waiting around. When you call to speak to the agents, they explain everything you need to know and answere all your questions.I spoke with Courtney today and she is the kindest person there at State Farm.She is a joy to talk to. Karen"

Renee Canver

February 14, 2023

5  out of  5 rating by Renee Canver
"I highly recommend Bianca Burns at Jim Gardner - State Farm Insurance. Bianca is knowledgeable, patient and friendly! She explained every detail, step by step, and now I have the best coverage for me."

Joe Green

January 23, 2023

5  out of  5 rating by Joe Green
"Kristy and Mimi are both awesome agents. They are both very knowledgeable and addressed my needs with 2 different policies. I would recommend Jim Gardner State Insurance to everyone!!"

debra krupinski

January 13, 2023

5  out of  5 rating by debra krupinski
"Everyone at Jim Gardner State Farm Insurance are very helpful and friendly. I'm so glad I switched from Liberty Mutual. They are only a phone call away. Thank You!"